Boosting performance management in Lesotho’s public service

24 March 2009

Commonwealth training to enhance service delivery

More than 120 officials from the Lesotho Public Service have learned about strategic performance management in advancing good governance.

Deputy principal secretaries and directors of the country’s civil service participated in a workshop from 2 to 5 March 2009 aimed at introducing the value of performance management to enhance productivity.

Government Secretary Tlohang Sekhamane told participants that citizens are looking for more efficient public services.

“We are looking for public servants who should be driven by achievement and focused on results. Public servants who listen to people, respond willingly and are accountable. Through performance management, we will be able to do things better.”

The workshop examined the achievement of strategic objectives and benchmarks to be attained.

The Commonwealth Secretariat’s Regional Adviser for Southern Africa, Janet Kathyola, said the workshop – which was run by the Governance and Institutional Development Division of the Secretariat – is part of a strategy to develop a results-based management culture within Lesotho’s public service that will give an impetus to public service delivery and contribute to national development.

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