Text size
Developing senior IT executive capacity through Service excellence
Organiser:Commonwealth Fund for Technical Co-operation
Location:Toronto, Canada
Date:13 Sep 2010 -
22 Sep 2010
This program will provide IT Executives with a diverse curriculum that covers both Best Practices and the practical application of IT Service Management and IT Organizational Design strategies including a brief overview of a National ICT Strategy development framework. Through the use of Case Studies, Guest Speakers and in session workshops participants will develop a Program Strategy and action plan that will form their unique Roadmap that will move their organizations toward Service Excellence and continuous improvement.
Download:
Developing senior IT executive capacity through Service excellence
delicious
digg
reddit
facebook
stumbleupon
